Question 1

Do we get to meet to discuss the scope of the project?

Accepted Answer

Yes, I include a meeting up to 1 hour to discuss all of the project requirements. (Phone, Zoom, Google Hangouts, etc.) Any additional meetings will be billed. I communicate with buyers beforehand if they require extra meetings.

Question 2

Do I get revisions?

Accepted Answer

Yes, of course. Based on your package selection, the number of revisions listed is included in the price.

Question 3

What is the main method of communication?

Accepted Answer

Email is the best for me. It allows me to send your revisions, track changes, and communicate effectively with you. If you prefer I use another chat software, we can certainly discuss.

Question 4

How often do you communicate progress?

Accepted Answer

Since the timeline for these videos can be short, I communicate progress daily or every other day. I like to stay in constant communication with my clients about the progress of the video.

Question 5

Do I need to provide anything?

Accepted Answer

Yes, I ask for certain attachments, brand guidelines, and the raw video footage to complete the video.

Question 6

Are my videos captioned?

Accepted Answer

Captions and transcription are an add-on. An .srt file or side-car file able to be uploaded to Youtube and other video hosting platforms so that users can enable captions when needed. This is great for accessibility and your users will appreciate it.

Post-Production Video Packages

Standard

Premium

Lux

FAQ